Donald R. Millard
President and Chief Executive Officer
Don Millard is a senior-level executive with operations and financial experience, particularly in the healthcare industry. He is responsible for all aspects of Red Bag Solutions’ operations.
Prior to joining the company in 2004, he was Executive Vice President and Chief Operating Officer of AGCO Corporation (NYSE: AG), a $10 billion Fortune 250 company. Millard was responsible for all product development, engineering, manufacturing, marketing and sales activities from 2002-2004. From 2000-2002, he was Senior Vice President and CFO for AGCO.
Prior to joining AGCO, Millard was President and CEO of Matria Healthcare (NASDAQ: MATR) from 1997-2000. Matria was a $300 million disease management company. From 1987-1997, he was CFO of Matria and its predecessor company, Healthdyne.
Millard has served on the board of directors of American Home Patient, the third largest provider of home health care services and products in the United States. He has also served on the board of directors of several private equity financed companies. He is a graduate of the University of Georgia and is a Certified Public Accountant.
K. Ward Miller
Senior Vice President and Chief Operating Officer
Ward Miller joined Red Bag Solutions as vice president of operations in 2006. He is responsible for all RBS managed sites, field activities, and customer support and service activities. Prior to joining the company, Miller served as a principal in a logistics consulting firm that assisted organizations in improving their operational performance, distribution network configuration, site selection, order management, software selection and implementation, and contract negotiations.
Miller began his career with Rothmans International, a British multi-national consumer goods company where he held a variety of executive positions and was responsible for the construction and operation of a manufacturing facility, merger and acquisition projects, ERP system selection and implementation, and global supply chain management. He is a graduate of Davidson College with a bachelor’s degree in economics.
Shawne Copeland
Director of Customer Engagement and Technical Operations
Mr. Copeland is a twenty-year employee of Red Bag Solutions. He currently holds primary responsibility at Red Bag Solutions’ Technical Support Center in Baltimore for Customer technical support, machine assembly oversight, and technical vendor relations. He is also responsible for customer acceptance testing and field installations of SSM equipment domestically and internationally.
Dr. Sanford A. Glazer
Founder
Dr. Sanford A. “Sandy” Glazer, the inventor of SSM technology and the founder of Red Bag Solutions passed away in March 2025. After retiring as a Captain from the U.S. Navy Dental Corps, Dr. Glazer founded a company that provides quality assurance reviews for major insurance companies throughout the United States. In addition, he taught at George Washington University’s Graduate School of Forensics, served with the Department of Homeland Security’s National Medical Disaster System and consulted with the FBI’s National Crime Information Center.
